Title Returning to work following the national lockdown period Type General
Assessor’s name T.Oliver Locations/sites Highwood Head Office
Date 20/05/20 Review period Weekly


This assessment considers recommencing work on Highwood sites whilst complying with recognised control measures set out in government guidelines.



  • The following controls are to be complied with by all employees working at Highwood head office and visitors/guests of Highwood employees attending the office.
  • To protect your staff, you should remind colleagues daily to only come into work if they are well and no one in their household is self-isolating. Additionally, site specific control measures are to be conveyed during daily briefings where possible to maintain the focus during the current circumstances. This is relevant where work areas evolve/progress.
Hazard Who could be harmed/how Existing controls

Risk rating (L x S)

Persons experiencing symptoms of COVID-19

Office staff and visitors

  • Ensure all contact details are up to date.
  • Persons who are unwell with symptoms of Covid-19 should not travel to or attend the office under any circumstances. They should follow the stay at home guidance issued by Public Health England. Furthermore, they should notify their line manager to notify of their circumstances.

3 x 4 =12


Symptoms of COVID-19 Office staff and visitors
  • Reducing the numbers of people in the office is one of the most effective ways of reducing the risk of catching and spreading Covid-19. If you can work from home, then you must do so.
  • Only staff who are ascribed on the office rota will be in the building. Meetings between staff members will take place using Microsoft Teams wherever possible. Otherwise, distancing guidelines will be followed by such personnel.

3 x 4 =12


Symptoms of COVID-19 onset while on site Office staff and visitors
  • If any person displays or reports symptoms of Covid-19 they must leave the building by the closest possible exit, return home quickly and directly, and follow the stay at home guidance for households issued by Public Health England.
  • If the person is unable to leave the building safely on their own, we will ask them to remain in place, clear the area and we will call 111 for advice.
  • We will clear the floor/ area that has been occupied by the person, inform all persons that have been in contact with them of the situation and pass on recommendations made by NHS 111.
  • We will then arrange for the relevant office area to be deep cleaned.

3 x 4 =12


Entry into the office Office staff and visitors
  • Access to the office site is strictly controlled via the main gate. Control of this is done remotely.
  • Immediately after unlocking and entering the office, wash hands thoroughly. Use the sanitiser kept on the reception desk:
  • Where possible, keep internal doors open. If it necessary to open/close doors clean hands afterwards.

2 x 3 =6


Use of the office

All staff, visitors


Those coming into secondary contact with surfaces could develop symptoms of the virus.

  • The areas of the building in use must be kept to a minimum.


  • Single use only. Please wait if the toilet is already in use.
  • Wash hands before/after use and where possible, wipe surfaces used.


  • Restricted use only. Do not congregate. Use and then leave.
  • Clean surfaces used e.g. microwave/kettle handles etc.

Communal areas/printers etc.

  • Maintain social distancing, allowing other to pass by moving away if required
  • Clean surfaces and your own hands after use
  • Keep doors open to reduce the potential for handles/push plates to be touched
  • Clean your personal work stations and use sanitiser regularly

Hand hygiene

  • Individuals must not touch eyes, mouth or nose with unwashed hands, particularly after coughing or sneezing. Hands should be washed with adequate soap or sanitiser immediately.

Soap/hand wash provided and contained waste disposal available (hand sanitiser)

  • Soap and washing facilities available and correct contained waste disposal bins where applicable. These are to be regularly removed.

Work surfaces cleaned and disinfected daily (internally)

  • All work surfaces are appropriately cleaned in line with company cleaning and hygiene policies.


  • Keep office temperature at a reduced level and keep doors open where possible, to allow air to circulate.

2 x 3 =6


Closing up the office at the end of the day

All staff


Individuals might continue completing the activity without thinking of the contaminated articles, leading to their own illness and spread of the virus.

Before leaving the office each day: Wash your hands thoroughly first. Use disinfectant spray and a clean cloth to wipe down personal work areas.

2 x 3 =6



Operating procedures

It is essential, and indeed everyone’s personal responsibility to work in accordance with the directions outlined above.

For individuals displaying symptoms, reduce potential spread by leaving the workplace or client premises and return home immediately. Contact should be made with your line manager, the HR Manager and NHS 111 for further guidance.

Risk Rating explained

Risk ratings are calculated by considering the likelihood of an event occurring along with the severity of the potential consequence should an accident occur. After considering existing control measures, values are assigned to the likelihood and severity from the scales below and these figures multiplied to establish the risk rating.

  5 10 15 20 25
  4 8 12 16 20
Probability  3 6 9 12 15
  2 4 6 8 10
  1 2 3 4 5

What do your risk ratings mean?

  Risk is categorised as LOW: Look to reduce risk if practicable.
  Risk has been categorised as MEDIUM: Plan your action to reduce the risk immediately.
  Risk has been categorised as HIGH: Immediate action required to reduce the risk.