Customer Care

We're here to help you make the best move.

When you buy a Highwood home, you know you’re in good hands.  From the time your search for your perfect Highwood property begins, your sales manager can offer advice on the right location, budget and size for your needs.

We’ll support you through viewings and discussions about property specifications, timescales and the financial process. If you need Help to Buy, we can guide you through the process.

You’re buying more than a dream home...

We’ll help you through the exciting reservation procedure and then, when you’ve secured your new home, we’ll arrange a handover with your dedicated customer care manager to give you hands-on advice about the property’s equipment and systems. A Highwood Homeowner pack will also ensure you have all the information you need.